The John Wesley Company Shop

7 DAY RETURN POLICY 

You have 7 days from day you receive your order to return for refund. You must have original order number/receipt to process the return.

 No returns, store credits or exchanges on specialty items AFTER your ORDER is processed.

Faulty products can be returned to us if they have the following types of quality defects: stains, zipper malfunction, ripped or torn, obvious color difference, major difference between the photographed product and the product received. If you experience the above problems, please contact us immediately at ShopEchelon@gmail.com 

Please ship the package to the designated address provided by the after sales staff via email at ShopEchelon@gmail.com.

Customers have to cover the shipping fee for the package return. We will provide a partial refund as long we receive the return package; to help us, the customer should provide all relevant tracking information.

ABSOLUTELY NO RETURNS OR EXCHANGE FOR "ON - SALE" or clearance items. ALL SALES ARE FINAL.

Return & Restock Fee

Items returned with no reason of damage,  late shipping, wrong item or multiple items will incur a return fee of $10 from the return balance.

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